Contact
Three addresses, all read by one person. There is no contact form here — a form would need a server, and this site does not have one.
- General contact@ondevice-tools.org Enquiries, advertising, press.
- Support support@ondevice-tools.org Bugs, wrong results, tool requests.
- Privacy privacy@ondevice-tools.org Data protection and policy questions.
What to write about
Priyabrata Saha maintains OnDevice Tools alone, so mail arrives directly rather than through a support queue. Anything below is best sent to support@ondevice-tools.org:
- A tool giving the wrong answer. The most valuable report there is. Include the input you used and what you expected — with a client-side tool, a specific input is usually enough to reproduce the bug exactly.
- A tool that will not load or breaks in your browser. Mention the browser and version; edge cases in Safari and older Chromium builds are the usual culprits.
- A request for a new tool. Say what you are actually trying to accomplish rather than just naming a feature — it often changes the answer.
- A correction to the wording anywhere on the site, including anything on the privacy or about pages that reads as overstated.
Advertising, licensing and press enquiries go to contact@ondevice-tools.org. Anything about data protection, cookies or the privacy policy goes to privacy@ondevice-tools.org, which is monitored separately.
What not to send
Please do not attach the file you were processing. Almost every bug report can be reproduced from a description or a small sample, and since the site never receives your data by design, emailing it defeats the point of using this site in the first place. If a specific file really is required to reproduce something, redact it first.
Response time
This is a side project, not a company. Expect a reply within a few days rather than within an hour. Reports of a tool producing a wrong result jump the queue, because a quietly incorrect calculator is worse than a broken one.
Privacy of what you send
Email you send is stored in an ordinary mailbox and used only to answer you. It is not added to a mailing list, not shared, and not used for anything else. The rest of the site's data practices are on the privacy page.
Supporting the site
OnDevice Tools is free and stays free. If it saved you some time and you would rather contribute directly than see ads, you can buy me a coffee. Entirely optional — nothing on the site is gated behind it.